Policy&Terms

1. Privacy Policy

At Sondery Music, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information.

Information We Collect:

  • Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, shipping address, and payment information.
  • Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and pages visited.

How We Use Your Information:

  • To process and fulfill your orders.
  • To communicate with you about your orders and respond to your inquiries.
  • To improve our website and services.

Data Sharing:
We do not sell your personal information to third parties. We may share your information with trusted service providers to help us operate our business.

Your Rights:
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at service@sonderymusic.com .

2. Return and Refund Policy

Thank you for shopping with [Your Store Name]. We hope you love your purchase, but if you are not completely satisfied, we’re here to help.

Returns:
You have [insert number of days] days from the date of delivery to return your item. To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds:
Once we receive your return, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original payment method.

Shipping Costs:
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

3. Shipping Policy

At Sondery Music, we offer shipping to US, Canada, Japan, UK, France, Germany, Italy, Benelux countries.

Shipping Options:

  • Standard Shipping: 7 - 30 days
  • Expedited Shipping: 2 - 7 days

Shipping Costs:
Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping:
For international orders, customs duties and taxes may apply and are the responsibility of the customer.

5. Terms and Conditions

Welcome to Sondery Music. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

Use of Site:
You agree to use this website for lawful purposes only. You must not misuse this site by introducing viruses or other harmful materials.

Intellectual Property:
All content on this site, including text, graphics, logos, and images, is the property of Sondery Music and is protected by copyright laws.

Limitation of Liability:
Sondery Music will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this site.

If you have any questions about these policies, please contact us